The other night, the customer had some unexpected expenses, and needed to cancel the afghan orders and the pillow case. Well i was disapointed, but figured i could just list the afghan in my shop, and turn the pillow cover into a couple of rugs later on since i was making them from t-yarn like the rugs.
At least i didn't start the other afghans.
The next morning i didn't even have my coffee in me when i read another email...
Now after discussing their budget with her husband, she has to cancel the whole order. I was crushed. She apologized up and down. I now listed the rug up for sale as well. I haven't even replied to the email. I don't even know how to.
I partially blame myself though. The customer had asked me from the beginning if i required a deposit. I normally do not charge a deposit unless it's something i wouldn't be able to sell should something happen. I would have if i needed to buy supplies, but i had everything i needed to get the job done. Plus this was a huge order, i wanted the sale!
But from now on, i also have to consider my time. So now i will be charging non refundable deposits on custom orders, at least to compensate for my time.
|Rag Rug 70 inches|
|Afghan 39 x 66|